Returns & Exchanges
At Lightcove Store, we want you to be completely satisfied with your home decor and lighting. If your purchase isn't a perfect fit for your space, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Carefully repackage your items in their original boxes with all protective padding and hardware included to ensure safe transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and secure it to the outside of your package, covering any previous shipping marks.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing